Authorization Submission Update: Due to Regulatory Updates the Authorizing Provider field must be submitted as the individual ordering physician, do not use group/vendor names in this field. If the ordering provider is an NP or PA, then please populate the Authorizing Provider field with the supervising physician name.
CHOC Health Alliance Customer Service Department can be reached at:
1-800-387-1103
Medical documentation is required when submitting authorization requests online.
To attach medical documentation, please click on
the Document Manager icon located at the top right hand corner of the authorization submission entry screen. If you require assistance, please contact Customer Service at the number listed above.