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Final eligibility and benefits are determined by the individual HealthPlan. You will find links to the various HealthPlan websites by clicking on the Quick Links widget on the Dashboard tab once you log into EzNet.
Authorization Submission Update: Due to Regulatory Updates the Authorizing Provider field must be submitted as the individual ordering physician, do not use group/vendor names in this field. If the ordering provider is an NP or PA, then please populate the Authorizing Provider field with the supervising physician name.
CHOC Health Alliance Customer Service Department can be reached at:
The Children's Physicians Medical Group (CPMG) Customer Service Department can assist CPMG and Rady providers at:
(858) 309-7979 or 1-877-276-4543
Medical documentation is required when submitting authorization requests online.
To attach medical documentation, please click on the Document Manager icon located at the top right hand corner of the authorization submission entry screen. If you require assistance, please contact Customer Service at the number listed above.